You must be 18 years old to shop at the store. We deliver within Sweden . If you wish to ship to other countries, please contact us via email. Completed order means that you agree to our terms and conditions and that you agree that your data are recorded in our customer database .

Product
Keep in mind that it may be difficult to accurately reproduce colors in the photos on the screen. When several products are handmade , there may be small individual differences between the image on the screen and when you have it in your hand.

Order
Once you have completed your order an order confirmation is sent to the specified email address. Make sure you entered the correct address. Do not forget to enter the mobile number for notification.

Price
Prices are quoted in Swedish kronor, including VAT. We reserve the right to change prices without notice. Note that if you don't pick up the goods you will be charged SEK 250 to cover the cost of return shipping and handling.

Payment
Klarna Checkout makes it easy, flexible and secure to shop online. Klarna Checkout distinguish between purchase and payment. First, confirm your purchase and then choose how you want to pay. Either with Klarna invoice or Klarna account - or by card or bank transfer. Everything is just as safe.

Shipping
Shipping charges is SEK 50. We ship via Posten Nord. For bulky or heavy goods the shipping cost will be listed by the product.

Delivery
Your order is dispatched as soon as possible, usually within 4-5 days. If there is extended delivery it is specified by each product.

Cooling-off period
According to the Distance Selling Regulations, customers have the right to cancel their purchase within 14 days from the day you receive your goods and without specific reason. When exercising the right of withdrawal, the customer pays return shipping. Withdrawal and open purchase does not apply when goods can not be returned in unused and undamaged condition. If you receive an item that is faulty or wrong delievered, we pay, of course, return shipping. Contact us and we will agree on how compensation for the return will be payed to you. Invoice fee is not refundable. Contact us if you want to return an item.
To the withdrawel form

Transport Risk
Together with our shipping partners, we stand the risk for the transport, ie the risk that the goods are damaged or lost during shipment from our warehouse to you. You and transportation company stand the risk for the transport to us if you decide to return your purchase.

Damaged goods
When you receive your goods, it is important that you immediately inspect the package. If the packaging and the contents are damaged you should inform your delivery point or the carrier. Always save the confirmation you receive that your goods is damaged. We are grateful if you would notify us immediately, or within a week at the latest, if this occurs. Contact us by email jodesign.malmo@gmail.com.

Complaints
If you wish to complain about a damaged or faulty product, please contact us by email (jodesign.malmo@gmail.com) or letter (Jytte Olsson Design, Östanväg 21, SE-217 74 Malmö). Always save the packaging, original box, and payment confirmation. If you return damaged goods to us you can use the packaging it was sent in. We act according to the Swedish Consumer Rights Act, which means 36 months Warranty. The warranty covers only initial errors, ie errors that existed in the product on delivery. This does not apply in cases where we can not find anything wrong with the product or when you caused the damage yourself. Ordinary wear and tear will not be replaced.

Company data
Jytte Olsson Design • Östanväg 21, SE-217 74 MALMÖ • mobile +46 70-601 11 22 • 
jodesign.malmo (at) gmail.com • org nr 5612234301